Refund Policy
Vending Mat stands behind the quality of our products, and your satisfaction is important to us. We are pleased to offer a 30-day money-back guarantee on all purchases.
If you are not fully satisfied with your purchase, you may request a refund within 30 days of receiving your order. To be eligible for a refund, the product must be returned in its original condition, unused, and in its original packaging, including all accompanying parts and accessories.
Please note that return shipping costs are the responsibility of the purchaser, except in cases where the item is defective or damaged upon arrival.
Once we receive and inspect the returned item, approved refunds will be processed within 5–7 business days using the original method of payment.
If you have any questions or concerns regarding refunds, our customer support team is always happy to assist.
Return Policy
At Vending Mat, we strive to provide high-quality products and a smooth shopping experience. If an item does not meet your expectations, we offer a simple and hassle-free 30-day return policy starting from the date of delivery.
To initiate a return, please contact Vending Mat within the 30-day return window to obtain a return authorization. Returns sent without authorization may not be accepted.
Returned products must be:
- In original packaging
- Unused and undamaged
- Complete with all original parts and accessories
Customers are responsible for all return shipping costs, unless the product arrived defective or damaged. Once your return is received and verified to meet our return requirements, a refund will be issued to the original payment method within 5–7 business days.
Need Help?
For questions related to refunds or returns, please contact us at:
Our friendly support team is here to help and ensure you have the best possible experience with Vending Mat.